The Community for Technology Leaders
RSS Icon
Subscribe
Issue No.01 - January/February (2009 vol.24)
pp: 84-88
Helen Altman Klein , Wright State University
ABSTRACT
As international interchanges increase in importance, military, corporate, and humanitarian leaders urgently need to capture national and regional differences. Computational modeling promises to be a powerful tool for representing complex tasks and for testing the validity of these representations. Models may also support decision aids and serve as platforms for training. This essay discusses the need to extend current modeling approaches to better accommodate complexity and to include the variation in behavior, roles, values, and cognition that influence international interchanges.
INDEX TERMS
cultural modeling, cross-cultural interaction, dimensions of cultural differences, team functioning
CITATION
Helen Altman Klein, "Computational Modeling in Complex Multinational Domains", IEEE Intelligent Systems, vol.24, no. 1, pp. 84-88, January/February 2009, doi:10.1109/MIS.2009.4
REFERENCES
1. A. Davis and J. Ludwig, "Adaptive Agents in Cultural Context," Papers from AAAI Fall Symp., tech. report FS-08-01, AAAI Press, 2008, pp. 1–56.
2. H.A. Klein, "Cognition in Natural Settings: The Cultural Lens Model," Cultural Ergonomics: Advances in Human Performance and Cognitive Engineering, M. Kaplan ed., Elsevier, 2004, pp. 249–280.
3. R.S. Bhagat, P.D. Harveston, and H.C. Triandis, "Cultural Variations in the Cross-Border Transfer of Organizational Knowledge: An Integrative Framework," Academy of Management Rev., vol. 27, 2002, pp. 204–221.
4. G. Klein, B. Moon, and R.R. Hoffman, "Making Sense of Sensemaking 2: A Macrocognitive Model," IEEE Intelligent Systems, Nov./Dec. 2006, pp. 88–92.
5. K.E. Weick, Sensemaking in Organizations, Sage Publications, 1995.
6. B. Crandall, G. Klein, and R.R. Hoffman, Working Minds: A Practitioner's Guide to Cognitive Task Analysis, MIT Press, 2006.
7. H.A. Klein and A.P. McHugh, "National Differences in Teamwork," Organizational Simulation, W.B. Rouse, and K.R. Boff eds., Wiley Interscience, 2005, pp. 229–252.
8. P. Koopman, and R.R. Hoffman, "Work-arounds, Make-Work, and Kludges," IEEE Intelligent Systems, Nov./Dec. 2003, pp. 70–75.
9. V. Dagiene and T. Jevsikova, "Cultural Elements in Internet Software Localization," Proc. 3rd Int'l Conf. Human-Centered Processes (HCP 08), 2008; http://wiki.decis.nlpublichcp2008.
10. E.T. Hall and M.R. Hall, Understanding Cultural Differences, Intercultural Press, 1990.
11. L. Heaton, "Designing Technology, Designing Culture," Agent Culture: Human-Agent Interaction in a Multicultural World, S. Payr, and R. Trappl eds., Lawrence Erlbaum Assoc., 2004, pp. 21–44.
12. G. Hofstede, Culture's Consequences: International Differences in Work-Related Values, Sage, 1980.
13. H.A. Klein, and D. Steele-Johnson, "Multinational Collaboration: From the Laboratory to the Field," Expertise Out of Context, R.R. Hoffman ed., Lawrence Erlbaum, 2007, pp. 473–506.
14. C. Miller et al., , "A Computational Approach to Etiquette and Politeness: An 'Etiquette Engine' for Cultural Interaction Training," Proc. 2007 Behavior Representation in Modeling and Simulation Conf. (BRIMS 07), Simulation Interoperability Standards Org., 2007, paper 45.
15. M.-H. Lin and H.A. Klein, "Athletes, Murderers, and a Chinese Farmer: Cultural Perspectives on Sensemaking," to be published in Macrocognition and Naturalistic Decision Making, J.M.C. Schraagen et al., eds., Ashgate Publishing, 2008.
16. R.E. Nisbett, , The Geography of Thought: How Asians and Westerners Think Differently …and Why, Free Press, 2003.
17. P.-L.P. Rau, Y.-Y. Choong, and G. Salvendy, "A Cross-Cultural Study on Knowledge Representation and Structure in Human-Computer Interfaces," Int'l J. Industrial Ergonomics, vol. 34, 2004, pp. 117–129.
18. D.T. Gilbert and P.S. Malone, "The Correspondence Bias," Psychological Bull., vol. 117, 1995, pp. 21–38.
19. D.J. Moran and R.W. Malott, Evidence-Based Educational Methods, Elsevier Academic Press, 2004.
20. H.A. Klein et al., The Rosetta Project, Phase II: Measuring National Differences, tech. report, Human Effectiveness Branch, Air Force Research Laboratory, 2008.
21. H.A. Klein and G. Kuperman, "Through an Arab Cultural Lens," Military Rev., May–June 2008, pp. 100–105.
13 ms
(Ver 2.0)

Marketing Automation Platform Marketing Automation Tool