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Issue No. 08 - August (1998 vol. 24)
ISSN: 0098-5589
pp: 615-628
<p><b>Abstract</b>—We present empirical evidence that metrics on communication artifacts generated by groupware tools can be used to gain significant insight into the development process that produced them. We describe a test-bed for developing and testing communication metrics, a senior level software engineering project course at Carnegie Mellon University, in which we conducted several studies and experiments from 1991-1996 with more than 400 participants. Such a test-bed is an ideal environment for empirical software engineering, providing sufficient realism while allowing for controlled observation of important project parameters. We describe three proof-of-concept experiments to illustrate the value of communication metrics in software development projects. Finally, we propose a statistical framework based on structural equations for validating these communication metrics.</p>
Empirical software engineering, communication, statistics, structural equations.

A. H. Dutoit and B. Bruegge, "Communication Metrics for Software Development," in IEEE Transactions on Software Engineering, vol. 24, no. , pp. 615-628, 1998.
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