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<p>Support for various stakeholders involved in software projects (designers, maintenance personnel, project managers and executives, end users) can be provided by capturing the history about design decisions in the early stages of the system's development life cycle in a structured manner. Much of this knowledge, which is called the process knowledge, involving the deliberation on alternative requirements and design decisions, is lost in the course of designing and changing such systems. Using an empirical study of problem-solving behavior of individual and groups of information systems professionals, a conceptual model called REMAP (representation and maintenance of process knowledge) that relates process knowledge to the objects that are created during the requirements engineering process has been developed. A prototype environment that provides assistance to the various stakeholders involved in the design and management of large systems has been implemented.</p>
issue based information systems method; knowledge capture; systems development; deliberations; requirements engineering; software projects; history; design decisions; development life cycle; process knowledge; problem-solving behavior; information systems professionals; conceptual model; REMAP; formal specification; knowledge acquisition

B. Ramesh and V. Dhar, "Supporting Systems Development by Capturing Deliberations During Requirements Engineering," in IEEE Transactions on Software Engineering, vol. 18, no. , pp. 498-510, 1992.
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