Issue No. 03 - June (1994 vol. 6)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/69.334859
<p>This paper describes a model that can account for ad hoc user-responses to argument interrogative type of system-initiated questions. Successful implementation of the model can provide an alternative solution that is more effective than the menu-driven approach that has been proposed as a meager solution to enable the system to ask a question to the user. The proposed model assumes that when the system asks a question, it maintains an expectation of the potential answers. The system then uses the expectation as the focus to perform the most likely interpretation of the user's response. Without using such a focus the interpretation process could be unbounded. The interpretation process is mapped into a heuristic search problem. The interpretation process results in identifying a particular expectation-response relationship type, which the system can use to tailor its response strategy with respect to the given user-response. A prototype has been constructed to demonstrate the soundness of the proposed model.</p>
interactive systems; natural language interfaces; human factors; user modelling; expectation-driven response understanding; argument interrogative questions; menu-driven approach; expectation; user response interpretation; heuristic search problem; expectation-response relationship; response strategy; natural language interface; user modelling
D. Shin, "An Expectation-Driven Response Understanding Paradigm," in IEEE Transactions on Knowledge & Data Engineering, vol. 6, no. , pp. 430-443, 1994.