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<p>The knowledge acquisition bottleneck impeding the development of expert systems is being alleviated by the development of computer-based knowledge acquisition tools. These work directly with experts to elicit knowledge, and structure it appropriately to operate as a decision support tool within an expert system. However, the elicitation of expert knowledge and its effective transfer to a useful knowledge-based system is complex and involves diverse activities. The complete development of a decision support system using knowledge acquisition tools is illustrated. The example is simple enough to be completely analyzed but exhibits enough real-world characteristics to give significant insights into the processes and problems of knowledge engineering.</p>
knowledge elicitation; knowledge-based system; decision support systems; knowledge acquisition; knowledge based systems

B. Gaines and M. Shaw, "Eliciting Knowledge and Transferring It Effectively to a Knowledge-Based System," in IEEE Transactions on Knowledge & Data Engineering, vol. 5, no. , pp. 4-14, 1993.
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