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Issue No. 10 - October (2011 vol. 17)
ISSN: 1077-2626
pp: 1380-1392
Susanna Nilsson , Linköping University, Linköping
Björn J.E. Johansson , The Swedish Defence Research Institute, Linköping
Arne Jönsson , Santa Anna IT Research Institute, Linköping
This paper presents a study where Augmented Reality (AR) technology has been used as a tool for supporting collaboration between the rescue services, the police and military personnel in a crisis management scenario. There are few studies on how AR systems should be designed to improve cooperation between actors from different organizations while at the same time supporting individual needs. In the present study, an AR system was utilized for supporting joint planning tasks by providing organization specific views of a shared map. The study involved a simulated emergency event conducted in close to real settings with representatives from the organizations for which the system is developed. As a baseline, a series of trials without the AR system was carried out. Results show that the users were positive toward the AR system and would like to use it in real work. They also experience some performance benefits of using the AR system compared to their traditional tools. Finally, the problem of designing for collaborative work as well as the benefits of using an iterative design processes is discussed.
Collaborative augmented reality, augmented reality, user evaluation.

S. Nilsson, B. J. Johansson and A. Jönsson, "Cross-Organizational Collaboration Supported by Augmented Reality," in IEEE Transactions on Visualization & Computer Graphics, vol. 17, no. , pp. 1380-1392, 2010.
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