2010 3rd International Conference on Knowledge Discovery and Data Mining (WKDD 2010) (2010)
Jan. 9, 2010 to Jan. 10, 2010
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/WKDD.2010.152
Public transport is one of most complicated systems in a modern city. Based on the grey system theory, a grey relational assessment model on service quality of urban public transport is put forward. On the Basis of above, this method is applied to evaluate the service quality of public transport in one northern city.
grey systems, transportation
W. Zeyuan, Y. Jun and W. Fei, "Service Quality Assessment of Urban Public Transport via Grey System Theory," 2010 3rd International Conference on Knowledge Discovery and Data Mining (WKDD 2010)(WKDD), Phuket, 2010, pp. 581-584.