Proceedings IEEE 9th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE 2000) (2000)
Mar. 14, 2000 to Mar. 16, 2000
Janet Ho , University of Toronto
M.C. Schraefel , University of Toronto
Mark Chignell , University of Toronto
This paper is part a case study of collaborative environment use and parts a proposition for a methodological approach for evaluating virtual environments based on the findings from that case study. We review the literature on evaluating collaborative environments and we report on a usability study carried out on a research oriented virtual community. The report includes a cluster analysis of the questionnaire results and the use of those results in profiling user attitudes. We propose that this type of differential cluster analysis should be used in the future to identify people who are generally better able to make discriminating judgments, and to identify people who are able to analyze the usability of different components of an environment rather than just the overall environment.
M. Chignell, J. Ho and M. Schraefel, "Towards an Evaluation Methodology for the Development of Research-Oriented Virtual Communities," Proceedings IEEE 9th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE 2000)(WETICE), Gaithersburg, Maryland, 2000, pp. 112.