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Minneapolis/St. Paul, Minnesota, USA
Sept. 11, 2006 to Sept. 15, 2006
ISBN: 0-7695-2555-5
pp: 233-238
Karsten Wendland , Darmstadt University of Technology, Germany
Claudia Planz , Kliniken des Main-Taunus-Kreises GmbH, Germany
Peter Oldorf , Kliniken des Main-Taunus-Kreises GmbH, Germany
ABSTRACT
<p>Many patients today access the Internet for comprehensive hospital information and hospital selection. Yet medical expertise is not the only selection criterion for those seeking medical help. Excellent care, addtional services, trust, and an appealing atmosphere in a clinic also play a role. In the competition among hospitals, the question is how a clinic should ideally present itself on the Web. What requirements must hospital Websites fulfill, and how can clinic staff find the best solutions for meeting those requirements?</p> <p>In this paper, we discuss our work on a Website project that was based on strategic concepts of requirements elicitation, requirements analysis and requirements negotiation. A Website for a group of clinics near Frankfurt, Germany was the result. It now includes around 1,800 Web documents on the Internet and Intranet, to which nearly 80 editors at different locations are connected. We explain the elicitation method used, the special features of negotiation, problems that occurred while creating the site and the solutions found for them, and the domain-specific social and cultural factors involved.</p>
INDEX TERMS
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CITATION
Karsten Wendland, Claudia Planz, Peter Oldorf, "Optimal Solutions for Hospital Websites", RE, 2006, 2013 21st IEEE International Requirements Engineering Conference (RE), 2013 21st IEEE International Requirements Engineering Conference (RE) 2006, pp. 233-238, doi:10.1109/RE.2006.47
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