2012 Eighth International Conference on the Quality of Information and Communications Technology (2010)
Sept. 29, 2010 to Oct. 2, 2010
This article introduces a process assessment method that uses modeling theory to consider the continuously improved process under three dimensions. These dimensions are related with three types of process models used during a process improvement cycle: Process Capability Profile model, Process Enactment Description model and Process Performance Indicator model. The article presents the motivations for this work, the objectives, methodology and process for this work, a description of the proposed method, experiences using the method and considerations about its evaluation.
Software Process Improvement, Process Assessment, Process Modeling, PRO2PI Methodology
Marcello Thiry, Angela Enelize, Edgar Lopes Banhesse, Clenio F. Salviano, Márcia Regina Martins Martinez, Alessandra Zoucas, "A Method for Tridimensional Process Assessment Using Modelling Theory", 2012 Eighth International Conference on the Quality of Information and Communications Technology, vol. 00, no. , pp. 430-435, 2010, doi:10.1109/QUATIC.2010.95