2010 Seventh International Conference on the Quality of Information and Communications Technology (2010)
Sept. 29, 2010 to Oct. 2, 2010
Nowadays businesses and business processes depend on Information Technology (IT) more than ever. Disruptions in an organisations' IT infrastructure causes disruptions in business processes which lead to financial losses, legal consequences, losses in reputation and may cause bankruptcies. Business Continuity Management (BCM) addresses these problems. In order to conduct a sound Business Impact Analysis BCM manager require an integrated and coherent view of all involved business processes and IT related resources. However, this integrated and coherent view is hard to establish using conventional analysis methods, such as questionnaires and Visio diagrams. Hence, BCM managers struggle to create current and thorough BCM analyses. In this paper we present a novel model-driven framework for BCM which integrates business process modelling and IT management. Our approach permits automatic consolidation of information from various stakeholders and multiple data sources. Furthermore, different kinds of analysis tools, such as simulation tools and analytical tools, can be utilised in an automatic fashion.
U. Winkler, W. Gilani, A. Marshall and M. Fritzsche, "A Model-Driven Framework for Process-Centric Business Continuity Management," 2010 Seventh International Conference on the Quality of Information and Communications Technology(QUATIC), Porto, Portugal, 2010, pp. 248-252.