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2012 16th Panhellenic Conference on Informatics (2010)
Tripoli, Greece
Sept. 10, 2010 to Sept. 12, 2010
ISBN: 978-0-7695-4172-3
pp: 180-183
ABSTRACT
This paper presents a study which investigates user behavior towards electronic banking (e-banking) and particularly in internet banking based on behavioral theoretical models and scales such as the theory of planned behavior (TPB), the diffusion of innovations theory, the technology acceptance model (TAM) and Kirton’s adaptor-innovator scale (KAI). In this study, behavioral and personality patterns lead to certain hypothesis regarding adoption towards internet banking. In addition, we categorize the most important factors affecting e-banking and propose the use of dependencies among different factors within the e-banking infrastructure in order to assess potential impacts and risks.
INDEX TERMS
electronic banking, internet, user behaviour, information security
CITATION
Ioannis Mavridis, Aristeidis Chatzipoulidis, "A Study on User Behavior and Acceptance of Electronic Banking Services", 2012 16th Panhellenic Conference on Informatics, vol. 00, no. , pp. 180-183, 2010, doi:10.1109/PCI.2010.33
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