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2009 8th IEEE International Symposium on Mixed and Augmented Reality (2009)
Orlando, FL, USA
Oct. 19, 2009 to Oct. 22, 2009
ISBN: 978-1-4244-5390-0
pp: 3-12
Susanna Nilsson , Department of Computer and Information Science, Linköping University, Sweden
Bjorn Johansson , Swedish Defence Research Institute, Linköping, Sweden
Arne Jonsson , Santa Anna IT Research Institute, Linköping, Sweden
This paper presents a study where Augmented Reality (AR) technology has been used as a tool for supporting collaboration between the rescue services, the police and military personnel in a crisis management scenario. There are few studies on how AR systems should be designed to improve cooperation between actors from different organizations while at the same time support individual needs. In the present study an AR system was utilized for supporting joint planning tasks by providing organisation-specific views of a shared working. The study involved a simulated emergency event conducted in close to real settings with representatives from the organisations for which the system is developed. As a baseline, a series of trials without the AR system was carried out. Results show that the users were positive towards the AR system, and would like to use it in real work. They also experience some performance benefits of using the AR system compared to their traditional tools. Finally, the problem of designing for collaborative work as well as the benefits of using an iterative design processes is discussed.

S. Nilsson, B. Johansson and A. Jonsson, "Using AR to support cross-organisational collaboration in dynamic tasks," 2009 8th IEEE International Symposium on Mixed and Augmented Reality(ISMAR), Orlando, FL, USA, 2009, pp. 3-12.
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