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IEEE International Conference on Web Services (ICWS 2007) (2007)
Salt Lake City, Utah, USA
July 9, 2007 to July 13, 2007
ISBN: 0-7695-2924-0
pp: 1008-1015
Frank K.W. Cheong , Hong Kong University of Science and Technology
Dickson K.W. Chiu , Dickson Computer Systems, 7A Victory Avenue, Kowloon, Hong Kong
S.C. Cheung , Hong Kong University of Science and Technology
Patrick C. K. Hung , University of Ontario Institute of Technology, Canada
Enterprises value monitoring as it provides dependable e-services, whether it is an interactive web site or programmatic Web service. However, this task becomes non-trivial when enterprises begin to require support from thousands of servers across geographical areas. How can the communications between a monitoring systems and remote servers be minimized? Could the task be achieved easily based on a readily available technology such as SNMP? How can we monitor thousands of servers powered by, say, Tomcat, which lacks SNMP support? How may a poorly responsive site be identified prior to being reported as a failure by SNMP? In this paper, we propose a unified e-monitoring system that enables system administrators to remotely monitor the health of distributed e-services in both the form of website and Web services. We further discuss our implementation experience based on a pragmatic prototype.

F. K. Cheong, P. C. Hung, D. K. Chiu and S. Cheung, "Developing a Distributed e-Monitoring System for Enterprise Website and Web Services: An Experience Report with Free Libraries and Tools," IEEE International Conference on Web Services (ICWS 2007)(ICWS), Salt Lake City, Utah, USA, 2007, pp. 1008-1015.
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