The Community for Technology Leaders
2013 International Conference on Service Sciences (ICSS 2013) (2013)
Shenzhen
April 11, 2013 to April 13, 2013
ISSN: 2165-3836
ISBN: 978-1-4673-6258-0
TABLE OF CONTENTS

Consumer-Centered Cloud Services Selection Using AHP (Abstract)

Mingrui Sun , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Tianyi Zang , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Xiaofei Xu , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Rongjie Wang , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
pp. 1-6

A General Self-Adaptive Reputation System Based on the Kalman Feedback (Abstract)

Huan Zhou , Nat. Univ. of Defense Technol., Changsha, China
Xiaofeng Wang , Nat. Univ. of Defense Technol., Changsha, China
Jinshu Su , Nat. Univ. of Defense Technol., Changsha, China
pp. 7-12

A Method for Predicting Perishing Services in a Service Ecosystem (Abstract)

Bofei Xia , Dept. of Autom., Tsinghua Univ., Beijing, China
Yushun Fan , Dept. of Autom., Tsinghua Univ., Beijing, China
Keman Huang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 13-17

Complex Network-Oriented Analysis on Business Service Ecosystem (Abstract)

Yihang Luo , Dept. of Autom., Tsinghua Univ., Beijing, China
Yushun Fan , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 18-23

The Reduced Knowledge System with the Case Method on the Course of Service Science Management and Engineering (Abstract)

Xiujuan Xu , Sch. of Software, Dalian Univ. of Technol., Dalian, China
Yu Liu , Sch. of Software, Dalian Univ. of Technol., Dalian, China
Shimin Shan , Sch. of Software, Dalian Univ. of Technol., Dalian, China
Ruixin Ma , Sch. of Software, Dalian Univ. of Technol., Dalian, China
pp. 24-27

Service Ecosystem Evolution and Controlling: A Research Framework for the Effects of Dynamic Services (Abstract)

Yi Liu , Dept. of Autom., Tsinghua Univ., Beijing, China
Yushun Fan , Dept. of Autom., Tsinghua Univ., Beijing, China
Keman Huang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 28-33

Service Innovation Research in the World: A Bibliometric Analysis (Abstract)

M. A. K. Siddike , Sch. of Knowledge Sci., Japan Adv. Inst. of Sci. & Technol., Ishikawa, Japan
Y. Kohda , Sch. of Knowledge Sci., Japan Adv. Inst. of Sci. & Technol., Ishikawa, Japan
pp. 34-39

Empirical study on the Relation between Customer Experience and Behavioral Intentions (Abstract)

Ya Qing Zhou , Dept. of Tourism Manage., Zhejiang Univ., Hangzhou, China
Da Wa Lha Mu , Dept. of Tourism Manage., Zhejiang Univ., Hangzhou, China
pp. 40-44

Research on Service Quality Management Based on Statistical Process Control Theory (Abstract)

Jun Kang , Bus. Sch., Shanghai Dianji Univ., Shanghai, China
pp. 45-48

Resource and Collaboration Models for Cultural Performance Service Ecosystem (Abstract)

Qing Wan , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Zhongjie Wang , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Xiaofei Xu , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
pp. 49-54

Framework of Reputation Aggregation Management for Service-Oriented Business Ecosystems (Abstract)

Le Xin , Dept. of Autom., Tsinghua Univ., Beijing, China
Yushun Fan , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 55-59

A Cloud Manufacturing Service Management Model and Its Implementation (Abstract)

Chun-mei Wei , Sch. of Mech. Eng., Hubei Univ. of Technol., Wuhan, China
Cheng-lei Zhang , Sch. of Mech. Eng., Hubei Univ. of Technol., Wuhan, China
Ting-xin Song , Dept. of Autom., Tsinghua Univ., Beijing, China
Bi-qing Huang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 60-63

Critical Success Factors in IT Service Management Implementation: People, Process, and Technology Perspectives (Abstract)

Yajun Zhang , Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
Jinlong Zhang , Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
Jiangtao Chen , Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
pp. 64-68

Customer Reactions to Fellow Customer Misbehavior (Abstract)

Ruping Liu , Northeastern Univ., Shenyang, China
Guangwei Fan , Northeastern Univ., Shenyang, China
Zhongpeng Cao , Northeastern Univ., Shenyang, China
Qinhai Ma , Northeastern Univ., Shenyang, China
pp. 69-74

A QoS-aware Service Collaborative Evaluation Algorithm to Support Service Coordination in Multi Domains (Abstract)

Mingjun Xin , Sch. of Comput. Eng. & Sci., Shanghai Univ., Shanghai, China
Tianle Jiang , Sch. of Comput. Eng. & Sci., Shanghai Univ., Shanghai, China
Wei Liu , Sch. of Comput. Eng. & Sci., Shanghai Univ., Shanghai, China
Zhihua Niu , Sch. of Comput. Eng. & Sci., Shanghai Univ., Shanghai, China
pp. 75-78

Empirical Research on the Status Quo of Knowledge Management and Countermeasures in High-Star Hotels in China (Abstract)

Yaqing Zhou , Sch. of Manage., Zhejiang Univ., Hangzhou, China
Chenchen Wang , Sch. of Manage., Zhejiang Univ., Hangzhou, China
pp. 79-83

A Hierarchical Service Community Model for Cross-Organizational Service Management (Abstract)

Jun Fang , Cloud Comput. Res. Center, North China Univ. of Technol. Beijing, Beijing, China
Yanbo Han , Cloud Comput. Res. Center, North China Univ. of Technol. Beijing, Beijing, China
Zhuofeng Zhao , Cloud Comput. Res. Center, North China Univ. of Technol. Beijing, Beijing, China
pp. 84-89

Suitable Database Development Framework for Business Component Migration in SaaS Multi-tenant Model (Abstract)

Xuequan Zhou , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol. at Weihai, Weihai, China
Dechen Zhan , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Lanshun Nie , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Fanchao Meng , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol. at Weihai, Weihai, China
Xiaofei Xu , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
pp. 90-95

A Domain-Based Data Distribution Strategy for Fault Tolerance (Abstract)

Fei Luo , Sch. of Inf. & Eng., China Univ. of Sci. & Technol., Shanghai, China
Jianjun Yi , Sch. of Mech. & Power Eng., China Univ. of Sci. & Technol., Shanghai, China
pp. 96-100

An Artificial Bee Colony Algorithm Based Optimization Method for Service Network Customization (Abstract)

Shaopeng Wang , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Zhongjie Wang , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
Xiaofei Xu , Sch. of Comput. Sci. & Technol., Harbin Inst. of Technol., Harbin, China
pp. 101-106

Simulation in Cloud Computing Envrionment (Abstract)

Qunhua Pan , Naval Acad. of Armament, Shanghai, China
Juhui Pan , Naval Acad. of Armament, Shanghai, China
Chuncai Wang , Naval Acad. of Armament, Shanghai, China
pp. 107-112

Dynamic Resource Provisioning and Scheduling with Deadline Constraint in Elastic Cloud (Abstract)

Guan Le , PCN & CAD Center, Beijing Univ. of Posts & Telecommun., Beijing, China
Ke Xu , PCN & CAD Center, Beijing Univ. of Posts & Telecommun., Beijing, China
Junde Song , PCN & CAD Center, Beijing Univ. of Posts & Telecommun., Beijing, China
pp. 113-117

Services Enhancing Usage of Large Equipments in a Private Cloud (Abstract)

Lei Xu , Dept. of Autom., Tsinghua Univ., Beijing, China
Lianchen Liu , Dept. of Autom., Tsinghua Univ., Beijing, China
Cheng Wu , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 118-122

A Dynamic Resource Balance Algorithm for Multi-tenant Placement Problem in SaaS (Abstract)

Xianzhang Chen , Sch. of Comput. Sci. & Eng., Southeast Univ., Nanjing, China
Xiaoping Li , Sch. of Comput. Sci. & Eng., Southeast Univ., Nanjing, China
pp. 123-128

GPU-Accelerated Standard and Multi-population Cultural Algorithms (Abstract)

Jianqiang Dong , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Bo Yuan , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
pp. 129-133

Regression Analysis Model for Improving Grassroots' Public Cultural Services (Abstract)

Rong Huang , Sch. of Political Sci. & Public Adm., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
Jun Wang , Sch. of Political Sci. & Public Adm., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
pp. 134-138

Application of SOA in the Prototype System for Seafloor Observatory Network (Abstract)

Xiu Li , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
Linfei Zhou , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
Fuxin Gao , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
pp. 139-142

A Research of Core Metadata for Seafloor Observatory Network (Abstract)

Xiu Li , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Liping Gao , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Zhenhua Guo , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Jin Yu , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
pp. 143-146

Design of Data Management System for Seafloor Observatory Network (Abstract)

Xiu Li , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Tianxiang Yan , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Fuxin Gao , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Linfei Zhou , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Jin Yu , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Zhenhua Guo , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
pp. 147-150

Research on Key Issues about Seafloor Observatory Network (Abstract)

Xiu Li , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Fuxin Gao , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Tianxiang Yan , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Linfei Zhou , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Dongzhi Wang , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Zhuo Jia , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Zhenhua Guo , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
pp. 151-154

A Study of the Education Practice of Software Service Engineering as a Discipline (Abstract)

Weiping Li , Sch. of Software & Microelectron., Peking Univ., Beijing, China
Tong Mo , Sch. of Software & Microelectron., Peking Univ., Beijing, China
Weijie Chu , Sch. of Software & Microelectron., Peking Univ., Beijing, China
Ying Huang , Sch. of Software & Microelectron., Peking Univ., Beijing, China
pp. 155-159

Design and Implementation of Communication Protocol of Sea-Floor Observatory (Abstract)

Xiu Li , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Rongsheng Huang , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
Zhenhua Guo , Shenzhen Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Shenzhen, China
pp. 160-163

A Data Management and Analysis System in Healthcare Cloud (Abstract)

Xingzhou He , Tsinghua FIT Media Lab., Tsinghua Univ., Beijing, China
Li Zhao , Tsinghua FIT Media Lab., Tsinghua Univ., Beijing, China
pp. 164-169

A Study of Tourism Destination Official Microblog Marketing Based on Content Analysis (Abstract)

Huang Liuying , Dept. of Tourism Manage., Zhejiang Univ., Hangzhou, China
Xie Liqiong , Dept. of Tourism Manage., Zhejiang Univ., Hangzhou, China
pp. 170-175

The Design and Implementation of an Internet Public Opinion Monitoring and Analyzing System (Abstract)

Xiu Li , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Liping Gao , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
pp. 176-180

A Process Mashup Model Based on Complex Event Processing (Abstract)

Wei Ye , Sch. of Electron. Eng. & Comput. Sci., Peking Univ., Beijing, China
Ruici Luo , Sch. of Electron. Eng. & Comput. Sci., Peking Univ., Beijing, China
Shikun Zhang , Nat. Eng. Res. Center for Software Eng., Peking Univ., Beijing, China
pp. 181-185

An Adaptive Recommendation Mechanism of Enterprise Service Collaboration (Abstract)

Xue Xiao , Sch. of Comput. Sci. & Technol., Henan Polytech. Univ., Jiaozuo, China
Wang Shufang , Sch. of Comput. Sci. & Technol., Henan Polytech. Univ., Jiaozuo, China
Huang Biqing , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 186-191

Outsourcing Pricing between 3PL and Manufacturer Based on Asymmetric Information (Abstract)

Fuchang Li , Sch. of Econ. & Manage., Yunnan Normal Univ., Kunming, China
pp. 192-195

A Context-Aware Service Selection Mechanism Based on Hidden Markov Model (Abstract)

Xiao Zheng , Sch. of Comput. Sci., Anhui Univ. of Technol., Maanshan, China
Yaqing Shi , Sch. of Comput. Sci., Anhui Univ. of Technol., Maanshan, China
Xiujun Wang , Sch. of Comput. Sci., Anhui Univ. of Technol., Maanshan, China
Chunying Xu , Sch. of Comput. Sci., Anhui Univ. of Technol., Maanshan, China
pp. 196-201

Services Based Agent for Monitoring eGovernment Sites in Indonesia (Abstract)

A. Hadiyono , Inf. Technol., Gunadarma Univ., Jakarta, Indonesia
I. M. Wiryana , Inf. Technol., Gunadarma Univ., Jakarta, Indonesia
E. Hasibuan , Inf. Technol., Gunadarma Univ., Jakarta, Indonesia
K. Bachrudin , Inf. Technol., Gunadarma Univ., Jakarta, Indonesia
pp. 202-207

WSCN: Web Service Composition Based on Complex Networks (Abstract)

Jiaxing Shang , Nat. CIMS Eng. Res. Center, Tsinghua Univ., Beijing, China
Lianchen Liu , Nat. CIMS Eng. Res. Center, Tsinghua Univ., Beijing, China
Cheng Wu , Nat. CIMS Eng. Res. Center, Tsinghua Univ., Beijing, China
pp. 208-213

Performance Evaluation of Composite Web Service Based on Transaction (Abstract)

ZhiJun Ding , Key Lab. of Embedded Syst. & Service Comput., Tongji Univ., Shanghai, China
Youqing Sun , Key Lab. of Embedded Syst. & Service Comput., Tongji Univ., Shanghai, China
pp. 214-219

A Service Mode of Expert Finding in Social Network (Abstract)

Xiu Li , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Jianguo Ma , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Yujiu Yang , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Dongzhi Wang , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
pp. 220-223

Service Configuration Knowledge Representation and Reasoning Based on a Hybrid Approach (Abstract)

Jin Shen , Sch. of Bus., Shanghai Dianji Univ., Shanghai, China
Bin Wu , Sch. of Bus., Shanghai Dianji Univ., Shanghai, China
pp. 224-229

An Integrated Collaboration Model of Public Services in Construction Supervision (Abstract)

Haoyi Wang , Dept. of Autom., Tsinghua Univ., Beijing, China
Yushun Fan , Dept. of Autom., Tsinghua Univ., Beijing, China
Keman Huang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 230-233

A Decision Support System Based on SSH and DWR for the Retail Industry (Abstract)

Chunyang Wang , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Bo Yuan , Grad. Sch. at Shenzhen, Tsinghua Univ., Shenzhen, China
Guowen Liu , Microprofit Electron. Co., Ltd., Shenzhen, China
pp. 234-238

Application of PCM Based Image Segmentation in Seafloor Observatory Network Using SOA (Abstract)

Xiu Li , Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
Linfei Zhou , Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
Fuxin Gao , Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
Tianxiang Yan , Key Lab. of Inf. Sci. & Technol., Tsinghua Univ., Beijing, China
pp. 239-243

A Dynamic Location Model of Remanufacturing Reverse Logistics Network (Abstract)

Bo Yan , Sch. of Econ. & Commerce, South China Univ. of Technol., Guangzhou, China
Fengling Wang , Sch. of Econ. & Commerce, South China Univ. of Technol., Guangzhou, China
Ping Shi , Sch. of Econ. & Commerce, South China Univ. of Technol., Guangzhou, China
Biqing Huang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 244-249

Dynamic Evolution Analysis of ITIO Based on Transport Flexibility and Limited Rationality (Abstract)

Fuchang Li , Sch. of Econ. & Manage., Yunnan Normal Univ., Kunming, China
pp. 250-253

User-Driven Service Innovation in a Smarter City Living Lab (Abstract)

S. Vicini , City of the Future Living Lab., Fondazione Centro San Raffaele, San Raffaele, Italy
S. Bellini , City of the Future Living Lab., Fondazione Centro San Raffaele, San Raffaele, Italy
A. Sanna , eServices for Life & Health, Fondazione Centro San Raffaele, San Raffaele, Italy
pp. 254-259

Vision Based Hand Gesture Recognition (Abstract)

Yanmin Zhu , Intell. Comput. Lab., Tsinghua Univ., Shenzhen, China
Zhibo Yang , Intell. Comput. Lab., Tsinghua Univ., Shenzhen, China
Bo Yuan , Intell. Comput. Lab., Tsinghua Univ., Shenzhen, China
pp. 260-265

Intelligent Building Automation and Control Based on IndasIBMS (Abstract)

Ji Li , Dept. of Autom., Tsinghua Univ., Beijing, China
Yue Zhang , Dept. of Autom., Tsinghua Univ., Beijing, China
pp. 266-270

Mining Human Attractiveness from Chinese Dating Game Show If You are the One (Abstract)

Xuelei Hu , Sch. of Comput. Sci. & Eng., Nanjing Univ. of Sci. & Technol., Nanjing, China
Xiao He , Sch. of Comput. Sci. & Eng., Nanjing Univ. of Sci. & Technol., Nanjing, China
Junwei Zhang , Sch. of Comput. Sci. & Eng., Nanjing Univ. of Sci. & Technol., Nanjing, China
Bo Yuan , Grad. Sch. at Shenzhen, Div. of Inf., Tsinghua Univ., Shenzhen, China
pp. 271-276
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