[Front cover] (PDF)

Title Page i (PDF)

Title Page iii (PDF)

[Copyright notice] (PDF)

Table of contents (PDF)

Welcome Message from the General Chair (PDF)

Conference Committee (PDF)

Organizing Committee (PDF)

Program Committee (PDF)

Steering Committee (PDF)

List of reviewers (PDF)

PDUS: P2P-Based Distributed UDDI Service Discovery Approach (Abstract)

Dynamic Service Selection with Reputation Management (Abstract)

Comprehensive Practice on Service Engineering: An Experimental Solution (Abstract)

A Browser-Based Middleware for Service-Oriented Rich Client (Abstract)

Experiences from the Launch of a New International Master's Program in Service Design and Engineering (Abstract)

A Measure Approach for Trustworthy QoS of Web Service (Abstract)

The Design and Implementation of a SOA-Based Data Exchange Middleware (Abstract)

Warehouse Financing Risk Analysis for SMEs in China (Abstract)

Automatic Verification of Web Service Protocols for Epistemic Specifications under Dolev-Yao Model (Abstract)

A Case Study on the Value Models of Ocean Transportation Service (Abstract)

Making Service Logic Explicit: Findings from Business-to-Business Case Study (Abstract)

Dynamic Enterprise (as a Composite Service System) (Abstract)

Study on Structure of Dimensions of Perceived Justice in Service Recovery (Abstract)

A Model-Based Framework for Adapting Interaction Mismatches of Time-Aware Web Services (Abstract)

Multi-attribute Group Decision Making-Based Decentralized Web Service Selection (Abstract)

Moving Forward the Limits for Service Operations Optimization (Abstract)

Home Appliance Mashup System Based on Web Service (Abstract)

QoS-Driven Dynamic Reconfiguration of the SOA Based Software (Abstract)

Testing of New Services (Abstract)

Aligning Product-Service Systems with Market Forces: A Theoretical Framework (Abstract)

Identity Federation Broker for Service Cloud (Abstract)

An Architectural Design for E-Commerce Service Composition (Abstract)

Research on the Structure of the Service Industry under Duopoly Market (Abstract)

The Discovery of Agile Service Networks through the Use of Social Network Analysis (Abstract)

The Effects of Unconsciousness and Emotional Labor on Service Quality: A Case of Flight Attendants (Abstract)

Two-Stage Adaptation for Dependable Service-Oriented System (Abstract)

How do Consumer Personality Traits Affect their Perceptions and Evaluations of Service Quality? (Abstract)

The Implementation of XPDL Workflow Verification Service Based on SaaS (Abstract)

Implementing Service-Correlation Aware Service Selection (Abstract)

Rough Sets Based Context-Aware Service Discovery Framework (Abstract)

Using QFD to Link ISO 9001 QMS and PZB Gap Model (Abstract)

A Novel End-User Oriented Service Composition Model Based on Quotient Space Theory (Abstract)

A Model Transformation for Increasing Value in Service Networks through Intangible Value Exchanges (Abstract)

An Application Framework for Business Developers to Create Service Based Business Applications (Abstract)

An Analytic Model of Atomic Service for Services Descriptions (Abstract)

The Research of Service Network Based on Complex Network (Abstract)

The SME Oriented Service Delivery Mechanism and an Implementation (Abstract)

Refactoring from Object-Oriented Systems to Service-Oriented Systems: A Categorical Approach (Abstract)

Value Annotation for Service Model Analysis (Abstract)

Automatic Composition of Semantic Web Services (Abstract)

A Model-Driven Approach for Business-Oriented Monitoring of Service Operation (Abstract)

Games for Service Science Education (Abstract)

The Significance of the Comparative Advantages in Factor Endowment to the Industrial Structure (Abstract)

A Brief Study on the Research of Service Science Theory (Abstract)

Empirical Analysis of the Impact of Services Development on Industrial Upgrading (Abstract)

LBVS: A Load Balancing Strategy for Virtual Storage (Abstract)

Trustworthiness Calculation Based on Delegation Relationship in E-service (Abstract)

An Approach to Construct IT Service Automatically (Abstract)

Service Science Knowledge System Bottom-up Constructed Closely with Service Industry (Abstract)

A Service Based Lightweight Desktop Virtualization System (Abstract)

An Implementation of the SaaS Level-3 Maturity Model for an Educational Credit Bank Information System (Abstract)

Modeling Structure of Customer Satisfaction with Service Recovery (Abstract)

Macml: A Domain-Specific Language for Machinery Service Management (Abstract)

Study on Marine Shipping Contract Allocation and Pricing Policy on Shipper's Loss Aversion (Abstract)

The Risk Analysis on IT Service Outsourcing of Enterprise with System Dynamics (Abstract)

Implementation of Post-Trauma Mobile Psychology Service Based on MSNS Platform (Abstract)

QoS Oriented Cross-Layer Design for Supporting Multimedia Services in Cooperative Networks (Abstract)

Interaction Simulate Method in Business Process Simulation (Abstract)

An Approach for Web Service QoS Prediction Based on Service Using Information (Abstract)

A Generalized Service Resource Management Framework (Abstract)

A Dynamic Representation Model for Service Systems (Abstract)

The Mediative Effect of Relationship Trust in the Influence of Switching Barriers on Customer Loyalty (Abstract)

A Mobile P2P Community System (Abstract)

Boom Index Construction of Real Estate Based on State-Space Model (Abstract)

An SOA Architecture with ebXML (Abstract)

A RUP-Based Process Pattern for Software Development Outsourcing (Abstract)

Research on Production-Oriented Virtual Enterprise Quality Information Management (Abstract)

Development and Evaluation of an Experiential Learning Service in 3D Virtual World (Abstract)

A Study of Project-Oriented Company in Knowledge-Intensive Business Services (Abstract)

Web Service Publication and Discovery Architecture Based on JXTA (Abstract)

Design and Implementation of Service Commitment (Abstract)

Customer-Driven SMEs Co-operation: A Service Dominant Logic Perspective (Abstract)

Optimal Decisions and Performance of a Supply Chain under the Strategic Consumer Behavior (Abstract)

A C_net-based Verification of Web Service Compositions (Abstract)

Author Index (PDF)

[Roster] (PDF)