The Community for Technology Leaders
Software Engineering, International Conference on (2001)
Toronto, Canada
May 12, 2001 to May 19, 2001
ISBN: 0-7695-1050-7
pp: 0555
Hoh In , Texas A&M University
Thomas Rodgers , Texas A&M University
Michael Deutsch , Texas A&M University
Barry Boehm , University of Southern California
Abstract: This paper describes the application of the WinWin paradigm to identify and resolve conflicts in a series of real-client, student-developer digital library projects. The paper is based on a case study of the statistical analysis of 15 projects and an in-depth analysis of one representative project. These analyses focus on the conflict resolution process, stakeholders' roles and their relationships to quality artifacts, and tool effectiveness. We show that stakeholders tend to accept satisfactory rather than optimal resolutions. Users and customers are more proactive in stating win conditions, whereas developers are more active in working toward resolutions. Further, we suggest that knowledge-based automated aids have potential to significantly enhance process effectiveness and efficiency. Finally, we conclude that such processes and tools have theoretical and practical implications in the quest for better software requirements elicitation.
Requirements Engineering, Software Quality Attributes, Risk, Conflict Identification and Resolution, Software Cost Analysis.

H. In, M. Deutsch, B. Boehm and T. Rodgers, "Applying WinWin to Quality Requirements: A Case Study," Software Engineering, International Conference on(ICSE), Toronto, Canada, 2001, pp. 0555.
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