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2016 IEEE/ACIS 15th International Conference on Computer and Information Science (ICIS) (2016)
Okayama, Japan
June 26, 2016 to June 29, 2016
ISBN: 978-1-5090-0807-0
pp: 1-6
Masateru Tsunoda , Nara Institute of Science and Technology Nara, Japan
Akito Monden , Graduate School of Natural Science and Technology, Okayama University, Okayama, Japan
Kenichi Matsumoto , Graduate School of Information Science, Nara Institute of Science and Technology, Nara, Japan
Sawako Ohiwa , Economic Research Institute, Economic Research Association, Tokyo, Japan
Tomoki Oshino , Economic Research Institute, Economic Research Association, Tokyo, Japan
ABSTRACT
Recently, information system operation becomes more important because of increasing size of information system and outsourcing the system operation. However, it is not easy for customers to judge the validity of the system operation cost. To provide information which helps the judgment, we analyzed factors which affect system operation cost. Working time of system operation service provider has the strong relationship to the cost. So, if customers know the working time, they estimate the cost properly. However, it is difficult for customers to know the working time generally. So, we assumed that customers estimate unit cost and working time, to speculate total operation cost roughly. To help the estimation, we analyzed factors affected working time and unit cost. The analysis results show that working time is settled based on the software size and the number of users, and the unit cost of the engineers increases when network range of the system is wide.
INDEX TERMS
Standardization, Systems operation, Information systems, Software, Regression analysis, Computers, Benchmark testing
CITATION

M. Tsunoda, A. Monden, K. Matsumoto, S. Ohiwa and T. Oshino, "Analysis of information system operation cost based on working time and unit cost," 2016 IEEE/ACIS 15th International Conference on Computer and Information Science (ICIS), Okayama, Japan, 2016, pp. 1-6.
doi:10.1109/ICIS.2016.7550863
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