The Community for Technology Leaders
2013 IEEE 8th International Conference on Global Software Engineering (2013)
Bari, Italy Italy
Aug. 26, 2013 to Aug. 29, 2013
pp: 31-40
ABSTRACT
Trust is generally considered a key element of effective and productive distributed team collaborations. In this paper, we report the results of our investigation into the factors that engender trust in Global Systems Engineering (GSE) teams in five multinational organizations. We extend our previous work by conducting a new field study focused solely on factors that engender trust and identify the implications of these factors. Our work provides significant contributions to practitioners, researchers and tool developers. Managers working in study field sites have confirmed that our findings will be used to inform future team management strategies. Our results can also be used to structure and guide future research in this field, as it identifies gaps in existing literature. Finally, our findings can be used to inform the development of future tools that aim to support collaborative work in general and GSE teams specifically.
INDEX TERMS
Cultural differences, Organizations, Lead, Collaboration, Interviews, Software, Systems engineering and theory
CITATION

B. Al-Ani, S. Marczak, R. Prikladnicki and D. Redmiles, "Revisiting the Factors that Engender Trust of Global Systems Engineers," 2013 IEEE 8th International Conference on Global Software Engineering(ICGSE), Bari, Italy Italy, 2013, pp. 31-40.
doi:10.1109/ICGSE.2013.13
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