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2013 IEEE 29th International Conference on Data Engineering (ICDE) (2006)
Atlanta, Georgia
Apr. 3, 2006 to Apr. 7, 2006
ISBN: 0-7695-2570-9
pp: 153
Mor Harchol-Balter , Carnegie Mellon University
Arun Iyengar , IBM T.J. Watson Research Center
Bianca Schroeder , Carnegie Mellon University
Erich Nahum , IBM T.J. Watson Research Center
Transaction processing systems lie at the core of modern e-commerce applications such as on-line retail stores, banks and airline reservation systems. The economic success of these applications depends on the ability to achieve high user satisfaction, since a single mouse-click is all that it takes a frustrated user to switch to a competitor. Given that system resources are limited and demands are varying, it is difficult to provide optimal performance to all users at all times. However, often transactions can be divided into different classes based on how important they are to the online retailer. For example, transactions initiated by a "big spending" client are more important than transactions from a client that only browses the site. A natural goal then is to ensure short delays for the class of important transactions, while for the less important transactions longer delays are acceptable.
Mor Harchol-Balter, Arun Iyengar, Bianca Schroeder, Erich Nahum, "Achieving Class-Based QoS for Transactional Workloads", 2013 IEEE 29th International Conference on Data Engineering (ICDE), vol. 00, no. , pp. 153, 2006, doi:10.1109/ICDE.2006.11
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