Cognitive Informatics, IEEE International Conference on (2003)
Aug. 18, 2003 to Aug. 20, 2003
Rolf Goetz , SOPHIST GROUP
Chris Rupp , SOPHIST GROUP
System manufacturers which fulfill their customer?s real requirements are said to be successful. But how can these real requirements be obtained efficiently? For some decades now, the science of informatics, namely the software engineering branch, produces numerous answers to that question. For reasons beyond the scope of this paper they seldom hit the heart of the matter. This paper will introduce an approach which was transferred from the discipline of psychotherapy to the field of requirements engineering. A set of rules was formed to assist the analysis and quality assurance of customer requirements represented in prose. The paper reviews the foundations of the approach, explains its details with different examples and names the experiences made in various parts of business and technology.
psychotherapy, cognitive linguistics, neuro-linguistic programming, software engineering, requirements, requirements engineering, quality assurance
C. Rupp and R. Goetz, "Psychotherapy for System Requirements," Cognitive Informatics, IEEE International Conference on(ICCI), London, England, 2003, pp. 75.