2009 42nd Hawaii International Conference on System Sciences (2009)
Waikoloa, Big Island, Hawaii
Jan. 5, 2009 to Jan. 8, 2009
Collaboration Engineering is an approach to designing collaborative work practices for high-value recurring tasks, and deploying those designs for practitioners to execute for themselves without ongoing support from professional facilitators. In this approach we propose that using rigorous thinkLet based designs we can train practitioners to support groups with similar results as professionals can. In this paper we will present a first large scale empirical analysis to compare students and practitioner in organizations facilitating for the first or second time ever, with profession facilitators. The study has some important limitations but gives a first and promising indication that practitioners can successfully take over the role of the facilitator.
R. O. Briggs, G. P. Duivenvoorde, G. de Vreede and G. L. Kolfschoten, "Practitioners vs Facilitators a Comparison of Participant Perceptions on Success," 2009 42nd Hawaii International Conference on System Sciences(HICSS), Waikoloa, Big Island, Hawaii, 1899, pp. 1-9.