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Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
ISSN: 1530-1605
ISBN: 0-7695-3075-3
pp: 385
ABSTRACT
This paper describes the development of reliable and valid scales for assessing the strategic potential of IT-enabled resources. Following to the resource-based view of the firm (RBV), the strategic potential of organizational resources may be assessed by four resource attributes ? value, rarity, inimitability, and non-substitutability. The RBV contends that these four attributes provide a link between organizational resources and performance, at the level of the firm. While resource attributes are a central and critical element of resource-based logic, they have not been systematically operationalized. This paper presents a set of measures with satisfactory psychometric properties that can be adapted by researchers and managers to assess the strategic potential of multiple types of IT-enabled resources. The measures are tested using survey data from 150 customer service managers who recently implemented an information technology. The attribute measures were able to explain 54% of the variance in firm performance.
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CITATION

S. Nevo and M. R. Wade, "Development and Validation of Scales to Measure the Strategic Potential? of IT-Enabled Resources: A Resource-Based Approach," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 385.
doi:10.1109/HICSS.2008.122
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