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Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
ISSN: 1530-1605
ISBN: 0-7695-3075-3
pp: 371
ABSTRACT
In order to remain competitive, organizations are starting to organize their work around customer- centered business processes (BP), rather than isolated functions. From the initial focus on technologies for BP automation, over the last two decades, Business Process Management (BPM) has matured into a new business discipline. Compared to its predecessors such as Business Process Reengineering (BPR) and Total Quality Management (TQM), BPM represents a fundamental change in thinking and organizational practice that focuses on business value creation via continuous BP improvement and innovation supported by BPM-enabling technology.
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CITATION

"Minitrack Introduction," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 371.
doi:10.1109/HICSS.2008.290
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