Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
In order to remain competitive, organizations are starting to organize their work around customer- centered business processes (BP), rather than isolated functions. From the initial focus on technologies for BP automation, over the last two decades, Business Process Management (BPM) has matured into a new business discipline. Compared to its predecessors such as Business Process Reengineering (BPR) and Total Quality Management (TQM), BPM represents a fundamental change in thinking and organizational practice that focuses on business value creation via continuous BP improvement and innovation supported by BPM-enabling technology.
"Minitrack Introduction," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 371.