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Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
ISSN: 1530-1605
ISBN: 0-7695-3075-3
pp: 246
ABSTRACT
Soft innovations are regarded as insightful, useful ideas originating from stakeholders within the organization. This study takes a new approach to examining the origins of soft innovations within an open systems environment from an organizational context perspective. Based on a 30-month longitudinal study at a 990 registered-bed large teaching hospital, this paper shows that the complexity of technological change dynamics from radical innovation is a main factor that gives rise to process improvement as soft innovation. Theoretical and practical implications of this study are also discussed.
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CITATION

M. Heslin, J. Ryan, B. Doster and S. Daily, "Soft Innovation as Data-Driven Process Improvement Exploited via Integrated? Hospital Information Systems," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 246.
doi:10.1109/HICSS.2008.405
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