Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
Interest in mobile computing applications has been increasing over the past few years. The Healthcare sector has recognized the potential for providing at "point-of-care" access to applications through mobile devices. The business value of the implementation of information technology (IT) has been studied from various perspectives. This paper explores the value of the implementation of mobile computing on the efficiency and effectiveness of an Emergency Medical Services organization in Australia. The research question that is addressed in this paper is: In what way do mobile systems deliver internal value in emergency healthcare organizations? The paper evaluates the responses by various stakeholders in an Australian Emergency Service organization. The paper makes the following three contributions. First, the case study indicates that the
L. Owen, L. Burley and H. Scheepers, "The Internal Value of Mobile Computing in Emergency Medical Services:? An Australian Case Study," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 243.