Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
The rapid movement towards service orientation, on both the business and technology fronts, offers unprecedented opportunities for business-IT alignment. As we will argue, to achieve true agility in its service provisioning to meet rapidly changing requirements, an organization needs a multi-dimensional business-IT alignment strategy--alignment via architecture, via governance and via communication--integrated with a Service Oriented Architecture (SOA) paradigm to develop their service-based system. To help engineer such a service-based system with this integrated approach, we have developed a 3-layer, multi-disciplinary BITAM-SOA Service Engineering Schematic. The schematic also serves as a process model for service design and management. This schematic is rooted in the Resource- Based View theory perspective: business value can be created by IT-enhanced capabilities that can dynamically integrate resources. The strategic, managerial and practical implications of this schematic on service oriented implementations are exemplified and discussed.
?. Chen, "Towards Service Engineering: Service Orientation and Business-IT Alignment," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 114.