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Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (2008)
Waikoloa, Big Island, Hawaii
Jan. 7, 2008 to Jan. 10, 2008
ISSN: 1530-1605
ISBN: 0-7695-3075-3
pp: 114
ABSTRACT
The rapid movement towards service orientation, on both the business and technology fronts, offers unprecedented opportunities for business-IT alignment. As we will argue, to achieve true agility in its service provisioning to meet rapidly changing requirements, an organization needs a multi-dimensional business-IT alignment strategy--alignment via architecture, via governance and via communication--integrated with a Service Oriented Architecture (SOA) paradigm to develop their service-based system. To help engineer such a service-based system with this integrated approach, we have developed a 3-layer, multi-disciplinary BITAM-SOA Service Engineering Schematic. The schematic also serves as a process model for service design and management. This schematic is rooted in the Resource- Based View theory perspective: business value can be created by IT-enhanced capabilities that can dynamically integrate resources. The strategic, managerial and practical implications of this schematic on service oriented implementations are exemplified and discussed.
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CITATION

?. Chen, "Towards Service Engineering: Service Orientation and Business-IT Alignment," Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)(HICSS), Waikoloa, Big Island, Hawaii, 2008, pp. 114.
doi:10.1109/HICSS.2008.462
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