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Waikoloa, HI
Jan. 3, 2007 to Jan. 6, 2007
ISBN: 0-7695-2755-8
pp: 15b
Marielle den Hengst , Delft University of Technology
Lis Weimar , Amsterdam-Amstelland Police Force
Stephan O. den Hengs , Amsterdam-Amstelland Police Force
ABSTRACT
Despite the potential of GSS, GSS has not diffused widely in organizations. The diffusion of technology can be explained by the Technology Transition Model (TTM). TTM explains what causes a group of technology users to become self-sustaining. This paper uses TTM as a starting point and presents actionable items to increase the success of GSS diffusion. A case study at a Dutch Police Force is presented. Following TTM, the paper explores what actions were carried out by the police and how these actions influenced the frequency, the magnitude and the certainty with which users perceived net value from using the system. The findings suggest that TTM may be a useful model to identify actionable items an organization can execute to increase the success of GSS transition.
INDEX TERMS
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CITATION
Marielle den Hengst, Lis Weimar, Stephan O. den Hengs, "How to increase GSS transition? A case study at a Dutch Police Force", HICSS, 2007, Proceedings of the 40th Annual Hawaii International Conference on System Sciences, Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, pp. 15b, doi:10.1109/HICSS.2007.250
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