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2014 47th Hawaii International Conference on System Sciences (2005)
Big Island, Hawaii
Jan. 3, 2005 to Jan. 6, 2005
ISSN: 1530-1605
ISBN: 0-7695-2268-8
pp: 272b
Wei Xi , The University of Arizona, Tucson
Theodore Elhourani , The University of Arizona, Tucson
Wingyan Chung , The University of Texas at El Paso
Alfonso Bonillas , The University of Arizona, Tucson
Guanpi Lai , The University of Arizona, Tucson
Hsinchun Chen , The University of Arizona, Tucson
As multinational organizations increasingly use the Web to seek information, there is a need for better support of searching the Web across different regions. However, support for Internet searching in non-English speaking regions is much weaker than that in English-speaking regions. To alleviate the problems, we propose a knowledge portal approach to supporting cross-regional searching of multinational organizations. The approach was used to build two Web portals in the Spanish business and Arabic medical domains. Experimental results show that our portals achieved significantly better performance (in terms of search accuracy and user satisfaction) than existing search engines in the corresponding domains. The encouraging findings point to a promising future of the approach to facilitating cross-regional searching in multinational organizations.
Web searching, Web browsing, cross-regional searching, meta-searching, post-retrieval analysis, multinational organizations, summarization, categorization, visualization
Wei Xi, Theodore Elhourani, Wingyan Chung, Alfonso Bonillas, Guanpi Lai, Hsinchun Chen, "Supporting Information Seeking in Multinational Organizations: A Knowledge Portal Approach", 2014 47th Hawaii International Conference on System Sciences, vol. 08, no. , pp. 272b, 2005, doi:10.1109/HICSS.2005.569
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