Proceedings of the 38th Annual Hawaii International Conference on System Sciences (2005)
Big Island, Hawaii
Jan. 3, 2005 to Jan. 6, 2005
Murray E. Jennex , San Diego State University
This paper discusses system use as a measure of system success. It is proposed that for knowledge management systems it is not the amount of use that is important, but rather, the quality of that use and the intention to use. Evidence is provided to support this proposition and a knowledge management system success model incorporating this proposition is discussed.
M. E. Jennex, "The Issue of System Use in Knowledge Management Systems," Proceedings of the 38th Annual Hawaii International Conference on System Sciences(HICSS), Big Island, HI, USA USA, 2005, pp. 253c.