Proceedings of the 38th Annual Hawaii International Conference on System Sciences (2005)
Big Island, Hawaii
Jan. 3, 2005 to Jan. 6, 2005
Martina Gerst , University of Edinburgh
Raluca Bunduchi , University of Edinburgh
Robin Williams , University of Edinburgh
Inter-organizational collaboration requires systems interoperability which is not possible in the absence of common standards. However, empirical research has shown that Information and Communication Technology (ICT) standards can be a major barrier in the progress of Information Technology (IT)-enabled inter-organizational collaboration. Though often portrayed as a narrow technical matter, standard setting is a complex social process, shaped by an array of factors and representing embodiments of social relationships between the actors. This paper approaches standardization from a Social Shaping of Technology (SST) perspective. The paper explores the characteristics and factors that shape the development and implementation of a standard in the case of a portal implementation in the automotive industry.
Martina Gerst, Raluca Bunduchi, Robin Williams, "Social Shaping & Standardization: A Case Study from Auto Industry", Proceedings of the 38th Annual Hawaii International Conference on System Sciences, vol. 07, no. , pp. 204a, 2005, doi:10.1109/HICSS.2005.547