Proceedings of the 34th Annual Hawaii International Conference on System Sciences (2001)
Jan. 3, 2001 to Jan. 6, 2001
This paper proposes the use of interactive, continuous business game constructions to be used as an educational tool to enhance participant business process perception (participants' understanding of the functioning of business processes). The proposal is based on the experiential learning theory and the present business process modeling discussion. The authors discuss how business game models could be enhanced to pay attention to the process nature of business operations. Based on this discussion the authors argument and represent a new business game construction based on continuous processing. Furthermore, some preliminary findings of the game utilization in a university course are represented. The emphasis of the paper is on business process gaming, not business process simulation. The difference between these two is that the focus of simulation is on designing processes, but the focus of gaming is on facilitating business process perception of game participants.
T. Lainem, "Enhancing Participant Business Process Perception through Business Gaming," Proceedings of the 34th Annual Hawaii International Conference on System Sciences(HICSS), Maui, Hawaii, 2001, pp. 1014.