Proceedings of the 34th Annual Hawaii International Conference on System Sciences (2001)
Jan. 3, 2001 to Jan. 6, 2001
Inter-cultural communication apprehension is one of the major factors that may influence the processes of the inter-organization collaboration in electronic commerce. It is an obstruction, prohibiting inter-organization collaboration in different ways. If we can manage the inter-cultural communication apprehension properly, we may be able to bring organizations of different cultures together for successful completion of EC collaborative works. This paper summarizes previous works on inter-cultural communication apprehension and identifies three potential factors that could influence inter-cultural communication apprehension: cultural climate, technology environment and communication leadership. In addition, this paper proposes a research framework and several hypotheses for future testing.
E. Turban, M. Lee and R. Kwok, "On Inter-Organizational EC Collaboration - The Impact of Inter-Cultural Communication Apprehension," Proceedings of the 34th Annual Hawaii International Conference on System Sciences(HICSS), Maui, Hawaii, 2001, pp. 1011.