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28th Hawaii International Conference on System Sciences (1995)
Hawaii, USA
Jan. 4, 1995 to Jan. 7, 1995
ISSN: 1060-3425
ISBN: 0-8186-6945-4
pp: 493
G.-J. de Vreede , Sch. of Syst. Eng., Delft Univ. of Technol., Netherlands
H.G. Sol , Sch. of Syst. Eng., Delft Univ. of Technol., Netherlands
G.W. Dickson , Sch. of Syst. Eng., Delft Univ. of Technol., Netherlands
ABSTRACT
This paper presents and evaluates an approach that can be used to support modifications both in an organization (reengineering) and especially, in its supporting information systems. The approach is a blend of the (group) problem solving approach from Delft University of Technology with work involving group decision support in the context of information system design coming from the University of Minnesota. A study performed at the Amsterdam Municipal Police Force is used to illustrate and evaluate this approach. Results from this experience show the effectiveness and efficiency of the approach and point toward directions for enhancements.
INDEX TERMS
systems re-engineering; information systems; group decision support systems; groupware; police data processing; business data processing; group problem solving approach; business process redesign; organized crime; Amsterdam; organization; information systems; group decision support; information system design; Amsterdam Municipal Police Force
CITATION

G. de Vreede, G. Dickson and H. Sol, "A group problem solving approach to business process redesign: combating organized crime in Amsterdam," 28th Hawaii International Conference on System Sciences(HICSS), Hawaii, USA, 1995, pp. 493.
doi:10.1109/HICSS.1995.375700
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