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Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume IV: Emerging Technologies and Applications Track (1989)
Kailua-Kona, HI, USA
Jan. 3, 1989 to Jan. 6, 1989
ISBN: 0-8186-1914-7
pp: 54-60
S. Chian , Sch. of Bus. Adm., Univ. of Southern California, Los Angeles, CA, USA
V. Nelson , Sch. of Bus. Adm., Univ. of Southern California, Los Angeles, CA, USA
J.G. Walls , Sch. of Bus. Adm., Univ. of Southern California, Los Angeles, CA, USA
ABSTRACT
Current information center (IC) practices are compared with practices prescribed in the literature. This has been accomplished by surveying several southern California ICs using semistructured questionnaires during onsite interviews. Preliminary findings based on data from three sites are reported. The results were mixed, showing both convergence and divergence with prescriptions in the literature.<>
INDEX TERMS
computer facilities, information centres, technical support services
CITATION

S. Chian, V. Nelson and J. Walls, "A survey of current information center practices in southern California," Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume 1: Architecture Track(HICSS), Kailua-Kona, HI, USA, , pp. 54-60.
doi:10.1109/HICSS.1989.48164
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