12th International Workshop on Database and Expert Systems Applications (2001)
Sept. 3, 2001 to Sept. 7, 2001
Andreas Abecker , German Research Center for Artificial Intelligence
Gregoris Mentzas , National Technical University of Athens
Spyridon Ntioudis , National Technical University of Athens
Giorgos Papavassiliou , National Technical University of Athens
Maria Legal , Planet Ernst and Young
Abstract: We shortly motivate the idea of possible IT support business-process oriented knowledge management (BPOKM) and sketch some basic approaches to achieve this goal. Then we describe the D?COR (Delivery of context-sensitive organisational knowledge) project, which develops, test, and consolidates methods and tools for BPOKM. In the D?COR project, three end-user environments serve as test-beds for validation and iterative improvement of innovative approaches to build: (i) knowledge archives organised around formal representations of business processes to facilitate navigation and access, (ii) active information delivery services which offer the user in a context-sensitive manner helpful information from the knowledge archive, and (iii) methods for and organisation analysis from the knowledge perspective, required as supporting methods to design and introduce the former two systems. Finally, we present the basic modules of the D?COR toolkit.
G. Mentzas, M. Legal, G. Papavassiliou, S. Ntioudis and A. Abecker, "Business-Process Oriented Delivery of Knowledge through Domain Ontologies," 12th International Workshop on Database and Expert Systems Applications(DEXA), Munich, Germany, 2001, pp. 0442.