International Conference on Computer Supported Cooperative Work in Design (2009)
Apr. 22, 2009 to Apr. 24, 2009
Pedro Antunes , Faculty of Sciences of the University of Lisboa, Portugal
Hernani Mourao , Escola Superior de Ciências Empresariais, Instituto Politécnico de Setúbal, Portugal
This paper discusses the extension of the Workflow Management Coalition (WfMC) reference architecture to support organizational resilience. We propose a workflow component responsible for moving control between the system and the operators. The internal architecture of this component is discussed in detail, exposing the fundamental resilience properties: diagnosis, escalation, collaboration, monitoring and recovery.
P. Antunes and H. Mourao, "Adding a resilience-enhanced component to the WfMC reference architecture," International Conference on Computer Supported Cooperative Work in Design(CSCWD), Santiago, Chile, 2009, pp. 558-563.