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International Conference on Computer Supported Cooperative Work in Design (2009)
Santiago, Chile
Apr. 22, 2009 to Apr. 24, 2009
ISBN: 978-1-4244-3534-0
pp: 167-172
Paulo Victor R. de Carvalho , Programa de Pós-Graduação em Informática, Universidade Federal do Rio de Janeiro, Brasil
Luiz Carlos L. Silva , Programa de Pós-Graduação em Informática, Universidade Federal do Rio de Janeiro, Brasil
Marcos R. S. Borges , Programa de Pós-Graduação em Informática, Universidade Federal do Rio de Janeiro, Brasil
ABSTRACT
The paper presents a collaborative ethnography approach for cognitive requirements elicitation of work teams in complex environments. It discusses the concepts of cognitive systems and their requirements, and presents a review of methods commonly used in the elicitation of requirements both in the case of traditional systems and complex systems. Then, it points to some advantages of a collaborative approach in comparison to other approaches. An evaluation plan of the approach based on experimentation and the development of a groupware to support the proposed methodology is also presented. The groupware aims to stimulate collaboration and an organization in the elicitation process of cognitive requirements.
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CITATION
Paulo Victor R. de Carvalho, Luiz Carlos L. Silva, Marcos R. S. Borges, "Collaborative ethnography: An approach to the elicitation of cognitive requirements of teams", International Conference on Computer Supported Cooperative Work in Design, vol. 00, no. , pp. 167-172, 2009, doi:10.1109/CSCWD.2009.4968053
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