The Community for Technology Leaders
Groupware, International Workshop on (2000)
Madiera, Portugal
Oct. 18, 2000 to Oct. 20, 2000
ISBN: 0-7695-0828-6
pp: 28
J.A. Pino , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
R. Alarcon , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
L.A. Guerrero , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
C. Collazos , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
D.A. Fuller , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
ABSTRACT
Several researchers in the area of cooperative work take as a success criterion the quality of the group outcome. Nevertheless, recent findings are giving more importance to the quality of the "cooperation process" itself. This paper presents the design of a software tool that allow us to capture information concerned with the group work. Besides revealing the final quality of the group outcome, this information permits us to verify the presence of a cooperation indicator, which in turn allows us to determine the quality of the work process. An experiment is described, and the obtained data is discussed, comparing the quality of the collaboration process with the quality of the results obtained by the groups.
INDEX TERMS
groupware; group work; cooperation evaluation; cooperative work; success criterion; group outcome quality; cooperation process quality; information capture; cooperation indicators; work process quality; collaboration process quality; result quality; cooperative process evaluation
CITATION
J.A. Pino, R. Alarcon, L.A. Guerrero, C. Collazos, D.A. Fuller, "Evaluating Cooperation in Group Work", Groupware, International Workshop on, vol. 00, no. , pp. 28, 2000, doi:10.1109/CRIWG.2000.885152
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