Groupware, International Workshop on (2000)
Oct. 18, 2000 to Oct. 20, 2000
J.A. Pino , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
L.A. Guerrero , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
N.A. Romero , Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
An approach to develop organizational memory systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good organizational memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on this approach. OMUSISCO uses SISCO meeting preparation discussions as its information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions, but it should scale up well in real situations.
groupware; organizational memory systems; electronic discussion by-products; computer-supported discussion reuse; SISCO meeting preparation discussions; informal knowledge; OMUSISCO software system; information source; thesaurus; knowledge access; scalability
J.A. Pino, L.A. Guerrero, N.A. Romero, "Organizational Memories as Electronic Discussion By-Products", Groupware, International Workshop on, vol. 00, no. , pp. 11, 2000, doi:10.1109/CRIWG.2000.885150