The Community for Technology Leaders
2012 IEEE 14th International Conference on Commerce and Enterprise Computing (2012)
Hangzhou, China China
Sept. 9, 2012 to Sept. 11, 2012
ISBN: 978-1-4673-6246-7
pp: 41-48
ABSTRACT
Trust and reputation of web services is usually established based on the historical information about past transactions or rating scores collected over a period of time. However, when a new web service joins a community, normally there is not much information to be relied on to evaluate its initial reputation. Therefore trust bootstrapping, the technique to establish trust for a web service based on very limited information becomes a real challenge that most of the current models of web service trust neglect. In this paper, we present a comprehensive approach with various techniques to tackle this problem. In particular, we propose inheritance mechanism, referral mechanism, and guarantee mechanism for bootstrapping the trust and reputation of a new web service according to its associated characteristics. Moreover, the existing trust and reputation models can be effectively leveraged with the support of the proposed bootstrapping mechanisms. Detailed experimental results are provided to evaluate the approach.
INDEX TERMS
Web services, Communities, Quality of service, Bismuth, Business, Tagging, Registers, bootstrapping, Web service, trust, reputation
CITATION

H. T. Nguyen, J. Yang and W. Zhao, "Bootstrapping Trust and Reputation for Web Services," 2012 IEEE 14th International Conference on Commerce and Enterprise Computing(CEC), Hangzhou, China China, 2012, pp. 41-48.
doi:10.1109/CEC.2012.16
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