Advanced International Conference on Telecommunications / Internet and Web Applications and Services, International Conference on (2006)
Guadeloupe, French Caribbean
Feb. 19, 2006 to Feb. 25, 2006
Farookh Khadeer Hussain , Curtin University of Technology, Perth, WA, Australia
Elizabeth Chang , Curtin University of Technology, Perth, WA, Australia
Tharam S. Dillon , University of Technology, Sydney, Australia
Reputation has a profound impact on the Trusting Agent and Trusted Agent in business interactions. Moral, ethical and legal guidelines are implemented as a result of the promotion of fair trading practices, honesty from all parties, consumer protection legislation, service quality assessment, and assurance for customers, e-businesses and service-oriented environments. In this paper we propose a definition of reputation that is more suited to service oriented environments. Additionally we explain in detail, all the terms in the definition.
T. S. Dillon, F. K. Hussain and E. Chang, "Defining Reputation in Service Oriented Environment," Advanced International Conference on Telecommunications / Internet and Web Applications and Services, International Conference on(AICT-ICIW), Guadeloupe, French Caribbean, 2006, pp. 177.