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Issue No. 06 - November/December (2009 vol. 26)
ISSN: 0740-7459
pp: 92-94
Medha Umarji , University of Maryland Baltimore County
Forrest Shull , Fraunhofer Center for Experimental Software Engineering, Maryland
An effective metrics program must address both products and processes. However, process metrics can ignite strong opinions because they represent an area where technical considerations bump up against human aspects of software development. On the basis of a literature review and the authors' experiences, including a recent case study, they identify three best practices for instituting a process-metrics program.
Software engineering, software metrics

F. Shull and M. Umarji, "Measuring Developers: Aligning Perspectives and Other Best Practices," in IEEE Software, vol. 26, no. , pp. 92-94, 2009.
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