The Community for Technology Leaders
RSS Icon
Issue No.06 - November/December (2008 vol.25)
pp: 84-89
Lars Mathiassen , Georgia State University
Unaware of the consequences, busy managers and senior engineers often behave in ways that hamper progress in improvement projects. Change agents easily become frustrated when key colleagues are late to meetings, delay responding to requests for information, or don't make decisions as required. However, rather than accepting the slowdown such behavior causes, change agents should analyze and address the challenges it signals. Based on experiences in nine process improvement projects at Ericsson, the authors suggest how change agents can analyze slowdown behavior, respond by increasing the commitment and effort of key colleagues, and reinforce progress and results in improvement projects.
process improvement, progress, commitment, effort
Anna B?rjesson Sandberg, Lars Mathiassen, "Managing Slowdown in Improvement Projects", IEEE Software, vol.25, no. 6, pp. 84-89, November/December 2008, doi:10.1109/MS.2008.151
1. W.S. Humphrey, Managing the Software Process, Addison-Wesley, 1989.
2. K.E. Wiegers, "Software Process Improvement: Eight Traps to Avoid," CrossTalk: J. Defense Software Eng., Sept. 1998, pp. 9–12.
3. A. Börjesson and L. Mathiassen, "Successful Process Implementation," IEEE Software, vol. 21, no. 4, 2004, pp. 36–44.
4. N.P. Repenning, "A Simulation-Based Approach to Understanding the Dynamics of Innovation Implementation," Organization Science, vol. 13, no. 2, 2002, pp. 109–127.
5. W.E. Deming, Out of the Crisis, MIT Press, 2000.
6. D. Stelzer and W. Mellis, "Success Factors of Organizational Change in Software Process Improvement," Software Process: Improvement and Practice, vol. 4, 1998, pp. 227–250.
7. P. Abrahamsson, The Role of Commitment in Software Process Improvement, doctoral dissertation, Dept. Information Processing Science, Oulu Univ., 2002.
8. J. Myer and N. Allen, Commitment in the Workplace: Theory, Research and Application, Sage, 1997.
9. A. Börjesson, "Simple Indicators for Tracking Software Process Improvement Progress," Software Process Improvement, I. Richardson, P. Runeson, and R. Messnarz, eds., Springer, 2006, pp. 74–87.
10. G.M. Weinberg, Becoming a Technical Leader: An Organic ProblemSolving Approach, Dorset House, 1986.
12 ms
(Ver 2.0)

Marketing Automation Platform Marketing Automation Tool