Issue No. 05 - Sept.-Oct. (2008 vol. 25)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2008.117
J.B. Rainsberger , independent consultant
Many people do great work but still can't satisfy their customers. When this happens to you, either learn to live with the results or take the reins and change them. Whichever path you choose, commit to it.
software development, communication, conflict, team dynamics
J. Rainsberger, "In or Out?," in IEEE Software, vol. 25, no. , pp. 16-17, 2008.