Issue No. 04 - July/August (2007 vol. 24)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2007.101
J.B. Rainsberger , Diaspar Software
We must care about getting software features right, even when we think the customer is wrong. By asking for examples up front, we can shine a spotlight on misunderstandings before they have a chance to do much damage.
example, customer, user, test, specification, communication, misunderstanding, collaboration
J. Rainsberger, "Ask for Examples," in IEEE Software, vol. 24, no. , pp. 22-23, 2007.