Issue No. 03 - May/June (2006 vol. 23)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2006.84
Paul Luff , Kings College London
Marina Jirotka , Oxford University
Requirements engineers often use interviews to discover users' needs. However, there will always be limits to what users can tell them about their work because tricks of the trade, skills, and means of communicating can be nearly impossible to describe. Ethnographies--using video to observe users in their own work environments--can support requirements elicitation.
requirements elicitation, ethnographies, video
Paul Luff, Marina Jirotka, "Supporting Requirements with Video-Based Analysis", IEEE Software, vol. 23, no. , pp. 42-44, May/June 2006, doi:10.1109/MS.2006.84