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Issue No. 02 - March/April (2005 vol. 22)
ISSN: 0740-7459
pp: 62-63
Barbara Hirsh , Motorola
Many quality practitioners rely on auditing to verify compliance of process changes. However, when my division used a positive reinforcement approach to verify compliance, we saw deeper institutionalization of the desired organizational change.
Quality Process Management, QPM, Software Quality Management, SQM, compliance
Barbara Hirsh, "Using Positive Reinforcement as a Quality Tool", IEEE Software, vol. 22, no. , pp. 62-63, March/April 2005, doi:10.1109/MS.2005.50
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