Issue No. 01 - January/February (2005 vol. 22)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2005.15
Susanne Kandrup , SusKan Development
Producing good systems relies on asking "the right questions" to discover users? real requirements. Family therapy provides interview techniques and different types of questions that can generate new knowledge.
requirements specification, systems coaching, family therapy
S. Kandrup, "On Systems Coaching," in IEEE Software, vol. 22, no. , pp. 52-54, 2005.