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ABSTRACT
Focusing on the user early in the development process goes a long way toward improving product quality and eliminating rework. In this article, the authors show how their company is working toward this goal.
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CITATION
Fred Drake, Kathi Garrity, Francie Fleek, Jean Anderson, "Integrating Usability Techniques into Software Development", IEEE Software, vol. 18, no. , pp. 46-53, January/February 2001, doi:10.1109/52.903166
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